HPCRS Frequently Asked Questions (FAQ)

1. My workload is getting killed with signal 9 and/or signal 7 errors, what’s causing this?

   • The default shared memory provided to Docker* containers is 64MB. This is not enough for many applications. Increase the shared memory to 4GB by adding the --shm-size=4G option to your docker run command.

     See the Docker run documentation about runtime constraints on resources for more information.

2. Where are the components located in the Docker* image?

   • Intel software components are installed into the /opt/intel directory and are sourced using /etc/profile.d. For more information, refer to the documentation for each component:

     • Intel® MPI: https://software.intel.com/content/www/us/en/develop/documentation/mpi-developer-guide-linux/top/introduction/introducing-intel-mpi-library.html

     • Intel® MKL: https://software.intel.com/content/www/us/en/develop/documentation/mkl-linux-developer-guide/top.html

     • Intel® Parallel Studio: https://software.intel.com/content/www/us/en/develop/documentation/get-started-with-parallel-studio-xe/top.html

     • Intel® C++ https://software.intel.com/content/www/us/en/develop/documentation/cpp-compiler-developer-guide-and-reference/top.html

     • Intel® Fortran https://software.intel.com/content/www/us/en/develop/documentation/fortran-compiler-developer-guide-and-reference/top.html

3. I am getting a licensing error similar to the one below when running icc or ifort . What is wrong?

   • Intel® C++ and Intel® Fortran requires a valid license file to use. Place your license file under /opt/intel/licenses/. See the README for more information.

   Error: A license for Comp-CL could not be obtained.  (-1,359,2).
   
   Is your license file in the right location and readable?
   The location of your license file should be specified via
   the $INTEL_LICENSE_FILE environment variable.
   
   License file(s) used were (in this order):
   **  1.  /opt/intel/compilers_and_libraries_2020.1.217/linux/licenses
   **  2.  /opt/intel/licenses/*.lic
   **  3.  //intel/licenses
   **  4.  /opt/intel/compilers_and_libraries_2020.1.217/linux/bin/intel64/../../Licenses
   **  5.  /Licenses
   **  6.  /intel/licenses
   **  7.  /Users/Shared/Library/Application Support/Intel/Licenses
   **  8.  /opt/intel/compilers_and_libraries_2020.1.217/linux/bin/intel64/*.lic
   
   Please refer http://software.intel.com/sites/support/ for more information..
   
   icc: error #10052: could not checkout FLEXlm license
   

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